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Understanding Notification Emails

Every Required Training Notification email is built from the same underlying training status used throughout Training Manager: Due Soon (upcoming within the notification's lookahead window) and Overdue.

Personnel Alert​

Subject: Weekly Training Requirement Alert or Monthly Training Requirement Alert

Lists only the recipient's own courses. Courses are ordered with the most urgent first - all Overdue courses appear before Due Soon courses, and within each group the earliest due (or longest overdue) date is listed first.

The following training is OVERDUE or DUE within the next 30 days:

  • Course Title (Course Number): DUE SOON, Expires in X days
  • Course Title (Course Number): OVERDUE, Expired MM/DD/YYYY

Log in to your training dashboard: [Dashboard URL]

Supervisor Digest​

Subject: Weekly Training Digest — Your Direct Reports or Monthly Training Digest — Your Direct Reports

Lists every direct report who has at least one qualifying course, grouped by employee and ordered alphabetically by name. Within each employee's list, courses follow the same Overdue-first, earliest-date-first ordering as the Personnel Alert.

Employees Without a Supervisor

An employee who has no supervisor assigned is not included in any Supervisor Digest. They will still receive their own Personnel Alert if that notification type is enabled.

Training Team Digest​

Subject: Weekly Training Digest — Summary or Monthly Training Digest — Summary

Rather than listing every person and course, this is a tenant-wide summary intended for the training team to gauge overall compliance at a glance:

  • Total Upcoming (Due Soon) and Total Overdue counts across the entire company
  • Top 5 Courses with the most outstanding (due soon + overdue) records
  • Top 5 Supervisors whose direct reports have the most outstanding records

This digest is sent to every address configured for the training team - see Configuring Notifications.

Every email ends with a link back to the Training Manager dashboard so the recipient can review full details and take action right away.